Admin & Executive VA

Your right hand for everything operational. Our admin VAs keep your business running smoothly so you can focus on strategy and growth.

What's Included

  • Email & inbox management — triage, draft, respond
  • Calendar scheduling & meeting coordination
  • Travel booking & itinerary management
  • Data entry, spreadsheet management & filing
  • Document preparation & formatting
  • Invoice processing & expense tracking
  • CRM data management & updates
Gmail Google Workspace Microsoft 365 Notion Slack Trello Asana

Social Media VA

Grow your online presence without lifting a finger. Our social media VAs handle content creation, scheduling, engagement, and reporting across all your platforms.

What's Included

  • Content scheduling & calendar management
  • Community management & engagement
  • Graphic creation using Canva & AI design tools
  • Reels, Shorts & story creation
  • Hashtag research & optimisation
  • Analytics & performance reporting
  • Competitor monitoring & trend spotting
Instagram Facebook LinkedIn TikTok X/Twitter Canva Buffer

Customer Support VA

Keep your customers happy with responsive, professional support. Our VAs handle enquiries across every channel so you never miss a beat.

What's Included

  • Live chat support via Intercom, Zendesk, or Tidio
  • Email support & ticket management
  • Phone support & call handling
  • FAQ & knowledge base management
  • Returns, refunds & order tracking
  • Customer onboarding assistance
  • CRM updates & customer data hygiene
Zendesk Intercom Freshdesk HubSpot Shopify

Research & Data VA

Turn information overload into actionable intelligence. Our research VAs dig deep, organise data, and deliver insights — not just raw numbers.

What's Included

  • Market research & competitor analysis
  • Lead generation & prospect list building
  • Data scraping & database building
  • Industry trend monitoring
  • Report writing & presentation creation
  • Price comparison & supplier research
  • Academic & patent research
Google Sheets Airtable LinkedIn Apollo.io Excel

AI-Assisted Workflows

This is what makes VA-Labs different. We don't just provide people — we provide AI-supercharged systems that multiply output and reduce errors.

What's Included

  • Custom AI prompt engineering for your business
  • AI tool setup & management (ChatGPT, Claude, Jasper)
  • Automated reporting & dashboards
  • Content drafting with AI + human review
  • Email sequence automation
  • Workflow automation via Zapier, Make, or n8n
  • AI-powered quality assurance on all deliverables
ChatGPT Claude Zapier Make n8n Jasper

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